Last Updated: March 2026

At TD Roofing Contractors, we are committed to protecting the privacy and security of our customers in Bristol and the surrounding areas. This policy explains how we collect, use, and protect your personal data in compliance with the UK General Data Protection Regulation (UK GDPR).

1. The Data We Collect

To provide expert roofing services, we may collect the following information:

• Contact Details: Name, email address, and phone number.
• Property Information: Your physical address (for site visits and drone surveys).
• Technical Data: IP address and cookies (via our website analytics).
• Media: High-resolution drone imagery of your property’s roof.

2. How We Use Your Data

We use your information strictly for business purposes, including:

• Providing free, no-obligation roofing quotes.
• Scheduling and carrying out roof repairs or installations.
• Processing guarantees and insurance-backed warranties.
• Communicating regarding your project or emergency call-outs.

3. Data Retention & Security

We do not sell your data to third parties. Your information is stored securely and only accessed by authorized team members.

• Drone Imagery: Photos taken during surveys are used solely for diagnostic purposes and are deleted once they are no longer required for the project or legal records.
• Financial Records: We retain invoice data as required by UK tax law (HMRC).

4. Third-Party Sharing

We only share your data with trusted partners necessary to complete your project, such as:

• Scaffolding Contractors: To provide access to your property.
• Insurance Providers: If you are claiming for storm damage.
• Certification Bodies: Like Checkatrade or local planning authorities (if required).

5. Your Rights

Under UK GDPR, you have the right to:

• Request a copy of the personal data we hold about you.
• Ask us to correct any inaccuracies.
• Request that we delete your data (where legal obligations allow).
• Withdraw consent for marketing communications at any time.

6. Cookies

Our website uses small files called “cookies” to improve your browsing experience and analyze site traffic. You can choose to disable cookies through your browser settings.

7. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact our Data Protection Officer:

TD Roofing Contractors Email: info@tdroofingbristol.co.uk Phone: 0117 XXX XXXX Address: Bristol